by Grant D. Ford
About the Book
Grant is founder and chief of Business Excellence Architects; a business excellence consultancy spun off the E-Commerce Export award winning Parent Company in 2003. He is a thought leader in business excellence and the author of the "Skinny Book" series of business improvement books. Grant created the methodologies used by BEA and has over 20 years experience in rapid change and process improvement implementations. He holds directorships in the following companies: The Parent Company: www.readingmaster.com SignMeUp Ltd: www.signmeup.co.nz Profile IT Ltd : www.profile-it.biz and is a non executive director of the multi-Baldrige award winning; Kerridge & Partners www.kerridgesearch.com Grant holds a degree in English and Physics from Auckland University and has won academic awards at tertiary level.