About the Author

Our creative research projects connect organisations with the lives and experiences of their customers. This helps our clients to innovate their service offering, making it more valuable for both their customers and their business. Our projects generate rich, visually illustrated and engaging materials, that bring real people into the heart of service innovation processes.
US free
ebook, (iBooks for iPad format)
134 pages

About this version

ebook (iPad iBooks format), 134 pgs
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