Your Personal Information may be processed by Blurb in the country where it was collected as well as transferred to and processed in other countries (including the United States) where laws regarding processing of Personal Information may be less stringent than the laws in your country.
Blurb participates in both the U.S.-EU Safe Harbor Framework and the U.S.-Swiss Safe Harbor Framework as set forth by the United States Department of Commerce regarding the collection, use, and retention of personal information from European Union member countries and Switzerland. Blurb has certified that it adheres to the Safe Harbor Privacy Principles of notice, choice, onward transfer, security, data integrity, access, and enforcement. To learn more about the Safe Harbor program, and to view Blurb’s certification, please visit http://www.export.gov/safeharbor/. As part of our participation in the safe harbor, we have agreed to TRUSTe dispute resolution for disputes relating to our compliance with the Safe Harbor Privacy Framework. If you have any complaints regarding our compliance with the Safe Harbor you should first contact us (as provided below).
If contacting us does not resolve your complaint, you may raise your complaint with TRUSTe by Internet at http://watchdog.truste.com/pvr.php?page=complaint, fax at 415-520-3420, or mail at Watchdog Complaints, TRUSTe, 55 2nd Street, 2nd Floor, San Francisco, CA, USA 94105. If you are faxing or mailing TRUSTe to lodge a complaint, you must include the following information: the name of company, the alleged privacy violation, your contact information, and whether you would like the particulars of your complaint shared with the company. For information about TRUSTe or the operation of TRUSTe’s dispute resolution process, click here or request this information from TRUSTe at any of the addresses listed above. The TRUSTe dispute resolution process shall be conducted in English.
The Personal Information we gather from you helps us learn about visitors to the Website or users of the App, our customers and potential customers. We use this information to provide the Services to you, to better tailor the features, performance and support of our products and services, and to offer you additional information and opportunities.
We collect Personal Information that you submit to us voluntarily through our Website or App.
Please note that Content that you use for your Books or that you contribute to other Members for their Books might also contain Personal Information. Please be mindful that such Content may be made available to others (including through the use of the Book preview functionality) as content of your Books or the Books of other Members to which you contributed Content and that you therefore should only use and contribute Content that you are comfortable sharing under these conditions.
An “Internet protocol address” or “IP Address” is a number that is automatically assigned to your computer when you use the Internet. In some cases your IP Address stays the same from browser session to browser session; but if you use a consumer internet access provider, your IP Address probably varies from session to session. We track IP Addresses solely in conjunction with session cookies to analyze our web page flow.
“Cookies” are small pieces of information that a web site sends to your computer’s hard drive while you are viewing a web site. We may use both session Cookies (which expire once you close your web browser) and persistent Cookies (which stay on your computer until you delete them) to provide you with a more personal and interactive experience on the Website or App. Persistent Cookies can be removed by following Internet browser help file directions. If you choose to disable Cookies, some areas of the Website or App may not work properly.
We may receive Personal Information about you from other sources like mobile device, telephone or fax or from companies that provide our services by way of a co-branded or private-labeled website (“Partner Companies”), and for our App, this includes location based services accessed by our App for certain features in the App. If you choose to disable location based services, some features of the App may not work properly. We may add this information to the information we have already collected from you via our Website or App in order to improve the products and services we provide.
In general, Personal Information you submit to us is used either to respond to requests that you make, or to aid us in serving you better. We may also use your Personal Information to provide you with the Blurb newsletters, surveys, or promotional emails regarding changes and upgrades to our products and services and for other marketing purposes of Blurb or our partners, should you request to receive such communications from us.
We may create Anonymous Information records from Personal Information by excluding information (such as your name) that make the information personally identifiable to you. We may use this Anonymous Information to analyze request patterns and usage patterns so that we may enhance our products and services. We may disclose this Anonymous Information to third parties contracted by Blurb to provide marketing services designed to promote our products and services. Blurb reserves the right to use and disclose Anonymous Information to third parties in its discretion.
We may share your Personal Information with third parties to provide you with the products and services that we offer you through the Website or App. These third parties are required not to use your Personal Information other than to provide the products and services requested by Blurb and are bound by confidentiality agreements with regard to their use of such information. You expressly consent to the sharing of your Personal Information with our contractors and third party service providers for the sole purpose of providing products and services to you.
If you use the Book Preview functionality of the Services, any Personal Information contained in the Book Content of the Book(s) for which you have selected Book Preview will be made publicly available to visitors of the Website or App, including search engines.
We may enter into co-branding or co-promotional agreements with third parties pursuant to which we may share Personal Information with such third parties. For example, we may enter into agreements with Partner Companies pursuant to which we provide the Partner Companies with a URL and a customer registration page co-branded with, or private labeled by, the Partner Companies, and the Partner Companies distributes and promotes the URL to its customers. A Partner Company may have access to Personal Information that we collect from their customers. As a result, if you register on the Website or App through a Partner Company, we may provide your Personal Information to the Partner Company. Please note, however, that we do not control the privacy practices of these third parties.
Regardless of any choices you make regarding your Personal Information (as described below), we may disclose your Personal Information if we believe in good faith that such disclosure is necessary to (a) comply with relevant laws or to respond to subpoenas or warrants served on Blurb; or (b) to protect and defend the rights or property of Blurb or users of our Services.
If you are a California resident, you may request and obtain from us, once a year, free of charge, certain information about the Personal Information (if any) we disclosed to third parties for their marketing purposes in the preceding calendar year. This information would include a list of the categories of Personal Information that we shared and the names and mailing addresses of all third parties with which we shared Personal Information in the preceding calendar year. If you would like to make such a request, please submit your request to Customer Support.
You may change any of the Personal Information in your account by editing your online profile or by sending an email to us at the email address set forth below.
We do not intentionally gather Personal Information about visitors who are under the age of 13.
Blurb is committed to protecting the security of your Personal Information. We use a variety of industry-standard security technologies and procedures to help protect your Personal Information from unauthorized access, use, or disclosure.
Even though Blurb has taken significant steps to ensure that your Personal Information is not intercepted, accessed, used, or disclosed by unauthorized persons, you should know that Blurb cannot fully eliminate security risks associated with Personal Information.
Attention: Chief Financial Officer
580 California Street, Suite 300
San Francisco, CA 94104
This Policy was last updated on October 4, 2012.