by Grant D. Ford
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About the Book
Grant is the founder and chief of Business Excellence Architects; a business architecture consultancy. He is a million-selling author of the ReadingMaster early learning series of books - www.readingmaster.com. He is a thought leader in business excellence, product management and large scale change and the author of the "Skinny Book" series of business improvement books. Grant created the methodologies used by BEA and has over 25 years experience in rapid change and process improvement implementations. He is the founder and designer of the groundbreaking Knowhow Manager process portal. www.knowhowmanager.com Grant holds a degree in English and Physics from Auckland University and has won academic awards at tertiary level.