User_no_avatar

nova smith


About

I had a great experience at the Turkish Airlines Athens Office last month. I was required to book a ticket for an impromptu business trip, and I was not sure if it was possible to get appropriate flights at the last minute. The Athens office staff not only managed to provide me with the best available choices but also assisted me with arrangements for my luggage, making sure that everything was in order for my journey. Customer service was top-notch. The agent that served me was patient and listened carefully to my requirements, providing good advice. I did not at any point feel hurried, and they double-checked that I was happy with my reservation. They even went over the ways in which I might make the most of my luggage allowance for my foreign trip, a lovely extra. The office was tidy and friendly, and the staff were all extremely friendly. I didn't have to wait long at all, and the whole process was done efficiently.